Stgm - We respond to your Top 21 FAQ
We, at Stgm, make every effort to ensure that our site was easy and simple for our customers. Therefore, we have compiled a list of 21 most frequently asked questions and answered them more useful and understandable way. To obtain the required information, select relevant category.
Download Now - Manage our software
registration and personal account - a few simple steps
Deposits - The security mechanisms
make cash withdrawals - How to get your winnings
Bonuses - All the information about our special bonus
games - All about our choice of games
- How to play Casino Stgm?
If you want to play online casino, you will need to download the FREE software. It's not only speed up the game, but will make it much more stable. Graphics and multimedia effects casino should already be installed on your computer - they make the gameplay vivid and high quality. Do not wait for later! Try now!
- Should I expect to load every time I play?
No. You need to download and install the software once. Then in your order have access to the casino from your Start menu.
- What should I do to register and open an account?
When you open an account in the mode of Real Money, you need to fill out registration forms by typing in their personal data. This information will be kept in strict confidence and privacy.
- What do I do if I forgot my password and or user name to an existing account?
password to the account belongs to the code that you entered during registration. User name refers to the code that you provided during registration. If you have forgotten this information, please contact our support team atsupport.ru @ stgm.tv .
- Whether all legally play at Stgm?
Each country has its own laws on this issue. Remember - not all countries allow gambling on the Internet. It is the responsibility of each client to get acquainted with local, national or state laws on this issue prior to the registration on or before the first Stgm rates.
- What is the minimum age to play for real money?
You must be at least 18 years to play for real money online. However, there is no age limit for players who play in the mode of "Fun".
- How do I put a deposit on my account?
To make a deposit, you will first need to download the appropriate software and open an account with Real Money.Once you get your username and password to Real Money, you can make a deposit. Turn it into a casino Stgm and select 'Real Money'. Once you enter your user name and password, you can select 'Cashier' in the lobby. Select your preferred method of deposit and the deposit amount. Click on 'Deposit' in order to confirm your choice. Money will be transferred to your account and you can play!
- Is there a limit on deposit to my account at Stgm?
each deposit method has its limitations. You can verify this information by clicking on the table of methods of payment.
- Is it safe to use my credit card at the casino at Stgm?
Yes. Stgm uses the most advanced methods of protecting your personal data, making this information is 100 percent secure. Our website also has a level of protection of VeriSign. If you want to learn more about the security measures we are taking, please contact our security department.
- How do I withdraw winnings from my account?
To take advantage you will first need to make a formal request for withdrawal. She'll be in standby mode until the request is being processed. Requests for withdrawal is processed to four business days from the date of the request. Please note that the casino Stgm reserves the right to extend this period in order to verify safety. You can if you wish to cancel your request and recover funds on your account. This will allow you to play without making a new deposit.
- How can I track my financial transactions?
complete history of all your financial transactions is stored in the "Transaction History", allowing you to keep track of all your inquiries about the withdrawal and deposit.
- Can I withdraw my bonus?
Yes. To do this, however, you must meet the established requirements for doing rates.
- Why a bonus?
bonus has two main functions. First, it increases the probability of winning. Second, it allows you to play with more money than you initially made. Bonus also gives you the chance to discover more games in the casino and find the ones that you most to your liking.
- I brought a friend. When will I receive my bonus?
According to the terms and rules of the bonus, "Bring a Friend", you and a friend, whom you invited to make a deposit before you can get a bonus. In case you have not received it, please contact support.ru @ stgm.tv .
- What games can I find at Stgm?
21 nova Casino offers over 80 online games best of video poker, blackjack, progressive slots, video slots and dice to roulette, baccarat, keno and arcade games. This and much more is available online right now. Every day we are developing new games and as soon as they become available - you will immediately know about it!
- What is the function of Auto-back?
Auto-spin slot machines activates automatically, allowing you to win, until you collect the children to school or drink a cup of coffee.
- Why are tables "Private Party" and "Multi-player?"
feature "Multi-player" allows you to join a table on which is played by other online players. Our system will send you to the table with an empty seat. Table "private group" allows you to play with your friends, without the intervention of foreign players. Simply enter the name of the table to which you want to join. If the table has been set by your friends, you will be able to join him. Otherwise, you must create a new table where you can invite your friends.
- How can I talk to other players?
To talk to other players, and select "Chat" on the table "Multi-player" or "Private Party". Compose your message and send it by clicking on "Chat" or pressing the "Enter".
- How is the outcome of the game?
Result determined by the random number generator, also known as RNG. He chooses a random outcome for each individual game taken. RNG is also responsible for a certain margin (odds) for both games in Real Money mode and Fun. For card games such as blackjack or baccarat, the computer "shuffles" the cards before each hand is dealt.
- What do I do if I disconnected from the Internet?
Stgm has developed a new service designed to zaschitay interests of online players. If you play blackjack, craps or video poker machine will allow you to resume play from the point at which failure occurs. In games such as slots or roulette, which do not require the player to make a choice after the round began, the players just need to go to the casino. Result will be displayed if you click on the "History of the game."
- Can I change my mind after I made a bet?
games such as blackjack, roulette, craps and baccarat allow you to remove the tiles by clicking the right mouse button. Just click on the chips you want to delete. If you want to return the coins from the machine back to your account in games such as slots and video poker, click the "Cash out". Do not worry, if the coins will remain in the car.They will return to your account during your exit from the game.
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